Transforming Workforces, Elevating Organizations

At Experience Management Institute LLC (EXMI), we empower organizations to build stronger, more effective people systems by combining data-driven insights, workforce strategies, and HR consulting with a bold focus on innovation, strategy, and the future of work. ​

 

EXMI is a certified woman-owned, small, veteran-friendly, and economically disadvantaged business. We partner with public sector organizations, government agencies, and private enterprises to solve workforce challenges, optimize talent, and drive meaningful change. Our team of experts is dedicated to helping organizations enhance employee experiences, improve operations, and maximize workforce potential—while pushing them to think more strategically, embrace innovation, and stay ahead in an evolving world of work.

​

EXMI was founded in 2019. Co-founders, Emily Douglas-McNab and Dr. Katherine Heynoski intentionally designed an organization of experts to support organizations as they work to build stronger people systems. While EXMI headquarters are located in central Ohio, staff work across the United States in New York, Ohio, Florida, Texas, and Oklahoma. With clients in over 40 states, EXMI has seen significant growth, due to our high-quality, reasonably priced services. ​

​

Why Do Organization Leaders Pick EXMI?

At EXMI we don’t just consult—we partner, strategize, and deliver real, lasting change. Our team of experts works with organizations of all sizes across public, private, government, higher education, and PK-12 education sectors, providing customized solutions in HR, organizational strategy, process improvement, instructional design, communications, and change management. We take pride in developing strategies that are actionable, sustainable, and tailored to the unique challenges of each client.

​

What Makes EXMI an Industry Leader?

• We Deliver Real Results, Not Just Reports: We roll up our sleeves and work alongside you to implement, refine, and sustain solutions that drive measurable impact.

• Smart, Data-Driven Decisions for Sustainable Success: We don’t just analyze data—we turn insights into actionable strategies that help organizations make informed, long-term decisions.

• We’re Experts Who Never Stop Learning—And Innovating: Our team holds specialized certifications, advanced expertise, and stays ahead of industry trends, including AI-driven HR, workforce analytics, and digital transformation.

• High-Impact, Cost-Effective, and Actually Fun to Work With: Our low overhead allows us to provide top-tier consulting at a competitive price. Plus, our collaborative approach makes working with us engaging, productive, and enjoyable.

• Collaborative & Client-Focused: We align with your leadership, boards, unions, and communities to create customized, actionable strategies. Our job isn’t to tell you what to do—it’s to work alongside you to make it happen.

• Sustainable, Long-Term Impact: We don’t just solve problems—we build internal capacity so your organization can maintain improvements independently long after we’re gone.

​

How is EXMI Different than Other Consulting Firms?

🚫 No Overpriced Fees and One-Size-Fits-All Solutions: Big firms charge outrageous prices for templated solutions that don’t truly address an organization’s needs. We deliver custom, real-world strategies at a competitive cost.

🚫 No Bait-and-Switch Staffing: Many firms send senior consultants to win the contract, then hand off the work to junior staff with little experience. At EXMI, you work directly with seasoned experts from start to finish.

🚫 No Hidden Fees or Scope Creep: Some firms promise everything upfront, only to charge extra for work that should have been included. EXMI is transparent about costs, deliverables, and expectations from day one.

🚫 No Half-Done Projects or Unusable Reports: We are often called in to fix other consulting firms’ errors, unfinished work, or impractical recommendations. We get it right the first time.

​

Partner with EXMI and Build Smarter, Stronger People Systems 

Choosing the right consulting partner can mean the difference between another report on the shelf and real, lasting change. At EXMI, we cut through the noise, providing actionable, research-backed solutions that solve real workforce challenges. Our expert-led, client-centered approach ensures that every engagement is practical, cost-effective, and built for long-term success. Whether you need a new HR strategy, organizational transformation, an executive coach, customized training, or someone to temporarily sit in as your CHRO or COO, EXMI delivers the expertise and partnership you can trust—without the inefficiencies of big consulting firms.

​

Let’s build something great together. Reach out today to learn how EXMI can support your organization.